Shipping

Shipping costs / delivery time

Most of our shipping is handled by HERMES. For special parcel sizes, delivery addresses or upon request, shipment can be arranged via Deutsche Post.

Shipping costs are automatically calculated and shown according to the size and weight of the articles ordered.

Since it is very important to us that all shipments get to you safe and sound, we use registered mail or parcel delivery. The delivery company will send you a tracking number by email so you can check the status of your shipment at any time. In order to do this, your email address will be shared with Deutsche Post or HERMES (provided you have agreed to our terms and conditions).

International shipping is also available and must be selected in the shopping cart (select: Calculate shipping costs, then a drop-down menu titled “Select a country” will appear).

For orders exceeding €100, delivery within Germany is free of charge.

To protect the environment, we try to recycle packaging. Unfortunately so much packaging is used only once and then disposed of, even though much of it is still in perfectly good condition. We collect this packaging and try to reuse it. So far this has worked very well. In our first two years of business we have not had to purchase a single new package nor any other packaging material (except for envelopes and adhesive tape). Unfortunately, we are no longer able to maintain this practice and are having to use new packages and packaging material as well. Of course we are constantly on the lookout for environmentally friendly solutions.

For us, this is well worth the effort and we hope you feel the same!

Shipping within Germany:
Parcel (up to 2 kg): €4.90;
Parcel (up to 5 kg): €5.90;
Parcel (up to 10 kg): €8.90;
Parcel (up to 31.5 kg): €16.90.

Shipping within the EU*:
Parcel (up to 500g): €8.90;
Parcel (up to 2 kg): €13.90;
Parcel (up to 5 kg): €17.90;
Parcel (up to 10 kg): €24.90.

*Except: Canary Islands, Ceuta, Melilla, Azores, Madeira, Campione d’Italia, Livigno, San Marino, Vatican City, Faroe Islands, Greenland and all overseas territories. Please ask separately for these areas and we will find a suitable solution together.

Shipping to Switzerland:
Parcel (up to 500g): €8.90;
Parcel (up to 1 kg): €12.90;
Parcel (up to 2 kg): €17.90;
Parcel (up to 5 kg): €28.90.

Shipping outside EU* (except Switzerland):
Parcel (up to 500g): €8.90;
Parcel (up to 1 kg): €12.90;
Parcel (up to 2 kg): €24.90;
Parcel (up to 5 kg): €33.00.

Shipping outside Germany:

When shipping abroad, customs duties, fees and taxes may be levied. These are not included in our prices and must be borne directly by the buyer. We are happy to answer any questions you may have concerning the above.

Delivery times

(On receipt of payment we will ship as soon as possible, often the following day.

Shipments within Germany: approx. 2 to 5 working days.

International shipments: approx. 4 to 10 working days.)